Service & lift maintenance

Just like a car, your lift requires regular service and maintenance to operate smoothly. Although our lifts meet the highest safety standards, components like safety circuits, brakes, and locks need routine lubrication, inspection, and calibration. In many countries, regular lift maintenance is legally required, and as it is essential for safety, we’ve made it a condition of our manufacturer’s warranty.

Maintenance is key to lift safety

No maintenance, no manufacturer warranty

Reduces the risk of costly repairs

Increases the lifespan of your lift

How often does your lift needs maintenance?

Our service and maintenance guidelines recommend that a Cibes lift receive maintenance at least once a year. However, this is the absolute minimum, suitable only for indoor lifts with infrequent use. The required number of service visits per year depends on various factors, such as monthly usage frequency, and whether the lift is installed indoors or outdoors. In high-traffic public environments, increased wear may also require additional yearly service visits.

Low-maintenance lift

While all lifts need regular checks and maintenance, Cibes screw-driven lift technology requires less frequent servicing than other systems. Our drive system is simple, robust, and reliable, with an auto-lubrication feature that keeps the lifting screw well-oiled at all times. Being 100% electric and free from hydraulic fluids, our screw-driven system eliminates the risk of leaks or malfunctions caused by temperature changes or pressure drops.

A service contract is a small investment

Proper maintenance is key to extending your lift’s lifespan, ensuring its mechanical and electronic components last longer. Regular upkeep also minimizes the risk of costly repairs and replacements. That’s why a service contract is a smart investment, providing both environmental and financial benefits. For general information on national maintenance regulations, visit the EPSA website (European Platform and Stairlifts Association). For guidance on your specific needs, consult your local Cibes dealer.

Benefits of cibes maintenance contract

You’re free to choose any service provider, but a maintenance contract with a Cibes certified dealer offers significant advantages. While many service companies claim they can handle any lift technology, each lift type and drive system demands specialized knowledge and skills. One key benefit of working with a Cibes certified dealer is their expertise in maintaining screw-driven lift technology, which is essential for preserving your lift’s warranty.

Trained professionals

Lift maintenance requires specialized expertise, and screw-driven lifts are no exception. Our technicians worldwide are trained to deliver top-quality maintenance for our lifts.

Only original spare parts

Cibes certified dealers use only our original spare parts, while other providers may not. Using non-original parts could risk voiding your manufacturer’s warranty.

Manufacturer’s warranty

High-quality lift maintenance is vital for safety, durability, and performance, which is why we require maintenance by a certified Cibes dealer as a condition of your warranty.

Customized maintenance contract

We aim to provide a maintenance contract that perfectly suits your lift and your needs. Our certified dealers know our lift technology inside out and will create a customized maintenance plan tailored to your lift’s specific conditions and location. Contact us today to connect with your nearest Cibes dealer!

Worldwide service network

Cibes has a global network of certified dealers and local agencies. Each dealer is trained to provide excellent technical support and maintenance contracts tailored to your specific needs.

How you can take care of your lift

While professional lift maintenance is essential, there are steps you can take to care for your lift. For instance, it’s important to use the lift properly and only for its intended purpose. Regular cleaning is also crucial, with frequency depending on factors like location (indoor/outdoor/public/private) and usage.

For more information on lift cleaning, please visit our webpage below.

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