FAQ

Find information about Cibes and our products.

General Questions

Cibes Lift is a globally recognized manufacturer of premium home and platform lifts. We specialize in innovative, space-saving, and stylish elevator solutions for residential and commercial spaces. Our products are known for their Scandinavian design, quality, and ease of installation.

Cibes Lift operates across the MENA region, including the UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman, and more. Please contact us to confirm availability at your specific location.

Cibes Lift offers unparalleled quality, space-efficient designs, and customizable features. Our lifts are easy to install, energy-efficient, and comply with international safety standards. We focus on aesthetics, functionality, and sustainability to exceed customer expectations.

Products and Features

We offer a variety of lifts, including home elevators, platform lifts, and cabin-style lifts. Each product is customizable and designed to suit different needs, whether for residential or commercial use.

Cibes lifts feature screw-driven technology for smooth and quiet operation, low pit and headroom requirements for easy installation, and customizable designs to match any interior. They are also energy-efficient and eco-friendly.

Yes, Cibes Lift provides extensive customization options, including color choices, flooring materials, wall panels, and lighting. This allows you to create a lift that seamlessly blends with your home’s design.

Our lifts are designed with energy efficiency in mind. They consume less power than traditional lifts, use sustainable materials, and are manufactured to reduce environmental impact.

Installation and Maintenance

The installation process usually takes 3–7 days, depending on the height of the lift, the type of lift and site conditions. Our modular design ensures quick and efficient installation.
In most cases, no major structural changes are required. Cibes lifts are designed with low pit and headroom requirements, making them suitable for existing spaces without significant renovations.
Yes, our lifts are ideal for retrofitting older buildings. Their compact design and minimal structural requirements make them an excellent choice for enhancing accessibility.
Regular maintenance is recommended every 6 to 12 months, depending on usage. Our service team offers tailored maintenance packages to ensure your lift operates efficiently.

Safety and Regulations

Yes, our lifts are equipped with safety features like automatic brakes, emergency stop buttons, safety edges to prevent accidents, and battery backup for power outages, ensuring safety for all users.

All Cibes lifts meet or exceed international safety standards and local building codes in the MENA region. We ensure compliance with local regulations throughout every stage, from delivery to final handover.

Our lifts are equipped with a battery backup system that allows users to safely exit the lift during a power outage.

Pricing and Warranty

The cost depends on the model, customization options, and installation requirements. Contact us for a personalized quote tailored to your needs.
Financing options may be available in certain locations. Please reach out to our sales team to discuss payment plans and financing options in your area.

All Cibes lifts come with a standard manufacturer’s warranty covering parts and manufacturing defects. Extended warranties and service plans are also available for additional peace of mind.

Support and Contact

You can reach us via email, phone, or by filling out the contact form on our website. Our customer service team is ready to assist with any inquiries or support requests.
Yes, you can visit one of our showrooms or request a virtual demonstration. Contact us to find the nearest showroom or schedule an appointment.
Yes, we offer comprehensive after-sales support, including maintenance, repairs, and customer assistance to ensure your satisfaction.
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