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Privacy Policy for Cibes Lift LLC Website

Effective Date: 1st of January 2025

Cibes Lift LLC (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, accessible at www.cibeslift.me (“Website”). This policy applies specifically to users in the United Arab Emirates (UAE) and the broader Middle East and North Africa (MENA) region.

1. Information We Collect

1.1 Personal Information

  • Name
  • Email address
  • Phone number

1.2 Non-Personal Information

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited on our Website
  • Date and time of access
  • Referring website addresses

1.3 Cookies and Tracking Technologies We use cookies, web beacons, and similar technologies to collect information about your interaction with our Website. For more details, see Section 6: Cookies Policy.

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our Website.
  • Respond to your inquiries, requests, or feedback.
  • Process service requests and provide support.
  • Send promotional materials, newsletters, and other communications with your consent.
  • Comply with legal obligations and protect our legal rights.
  • Improve the functionality and user experience of our Website.

3. How We Share Your Information

We do not sell your personal information. However, we may share your information with:

  • Service Providers: Third-party vendors who provide services such as website hosting, data analysis, and customer support.
  • Affiliates: Our group companies, subsidiaries, and partners to support business operations and marketing activities.
  • Legal Authorities: Government agencies or regulatory bodies if required by law or to protect our legal rights.
  • Business Transfers: Third parties in the event of a merger, acquisition, or sale of assets.

4. Data Storage and Security

We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no online platform is entirely secure. We encourage you to take steps to protect your information by:

  • Using secure passwords.
  • Avoiding sharing sensitive information over unencrypted channels.

5. Your Rights

As a user in the UAE and MENA region, you have the following rights:

  • Access: Request access to the personal data we hold about you.
  • Correction: Request corrections to inaccurate or incomplete information.
  • Deletion: Request deletion of your personal data, subject to applicable laws.
  • Objection: Object to the processing of your data for certain purposes, such as direct marketing.
  • Data Portability: Request a copy of your personal data in a machine-readable format.

To exercise these rights, please contact us at info@cibeslifts.me

6. Cookies Policy

Our website uses cookies to enhance your experience. Cookies are small text files stored on your device that help us:

  • Understand user behavior.
  • Remember your preferences.
  • Improve Website functionality.

You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect your experience on our website.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The updated policy will be posted on this page with the revised effective date. We encourage you to review this page periodically.

10. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy, please contact us:
  • Email: info@cibeslifts.me
  • Phone: +971 4 255 9750
Mailing Address: Office 107 Bahwan Plaza, Umm Al Sheif, SZR, Dubai – UAE.

By using our Website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

Regional customer support

Wherever you are in the Middle East and North Africa, we’re here for you. With direct sales in the UAE and Cibes partners throughout the MENA region, we provide support and guidance every step of the way. Contact us today to connect with your nearest Cibes dealer.

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